FAQ

Can I continue to use EtherDCP?
Absolutely! You can continue to use EtherDCP without any changes to your app and the great experience you have come to depend on.  SoloFire and Ether...
Mon, 17 Jul, 2017 at 10:42 AM
Can I upload multiple files at once?
Yes! When you are in the file uploader click and drag to select multiple files. To select a consecutive group of files, click the first item, hold down the ...
Fri, 3 Aug, 2018 at 12:36 PM
How do I create a folder/sub folder?
Folder Click View Configurations on the left navigation menu Select the Configuration you would like to add a folder to. Click the folder icon Input ...
Thu, 9 Aug, 2018 at 1:26 PM
How do I create a new configuration?
Click on the Add Configuration  on the left navigation menu Enter the Configuration information and settings you want Be sure to select the branding you ...
Fri, 3 Aug, 2018 at 12:42 PM
How do I distribute SoloFire to my team?
Once we upgrade your organization to SoloFire, your team will be able to update their apps in one of a few easy ways: If you are a standard, off-the-s...
Mon, 17 Jul, 2017 at 11:03 AM
How do I manage administrator configuration privileges?
Ensure you are signed in as an administrator. Click on View Configurations on the left navigation menu Select the Configuration you wish to manage. Clic...
Fri, 3 Aug, 2018 at 12:56 PM
How do I replace or update a file?
Click on View Library on the left navigation menu Hover your mouse over the file you wish to replace, and click on the vertical ellipsis icon Click on th...
Fri, 3 Aug, 2018 at 1:00 PM
How do I upgrade my organization to SoloFire from EtherDCP?
Upgrading to SoloFire is easy! Just give us a call and let us know that you are ready to make the jump and we'll take it from there.  If you are us...
Thu, 2 Aug, 2018 at 4:32 PM
How do I upload and convert a powerpoint?
One of SoloFire's powerful features is the ability to import PowerPoint Presentations and preserve all of the animations, transitions, and video of the...
Mon, 6 Aug, 2018 at 1:09 PM
How do I use the collections feature?
The collections feature allows for the admin on the back end to segment content quickly and then copy those collections into whatever configurations you wan...
Thu, 9 Aug, 2018 at 12:58 PM